Terms of Service

The Sunday Queue is operated by David N., an individual based in Vancouver, British Columbia. By using it you agree to these terms.

It is currently a closed pilot: pre-launch software, offered free of charge, with a small invited group. Expect rough edges.

You must be 19 or older

You must be at least 19 to use this service, and the information you give us about yourself must be true — your name, your age, and photographs that are actually of you. Misrepresenting who you are is grounds for removal.

How the product works, so nothing is a surprise

• You receive your introductions once a week and see one at a time. You cannot browse ahead or go back.
• Accepting someone is limited and final. You get a small number each week and there is no undo.
• When two people accept each other you match, a private chat opens, and you are both out of the round for that week. One match per week.
• Every conversation is deleted on Sunday night, permanently — except one that has been reported, which we keep for a limited period so it can be reviewed. Exchange contact details before then if you want to keep talking. We warn you before the deadline.
• Unmatching ends the conversation for both people and does not give either of you another match that week.

Conduct

Do not use this service to:

• harass, threaten, impersonate or abuse anyone
• contact anyone under 19
• advertise, solicit, recruit, or promote anything
• send sexually explicit images to someone who has not asked for them
• collect other people’s information, or share it outside the app

Don't work around the limits. The limits are part of how the service works, and they are enforced by the system. Don't try to get around the number of yeses you get, the length of a round, a block, being sat out for a round, phone verification, a suspension, or any other restriction on your account — and don't make or use a second account to do it. Trying to get around these limits is grounds for removal.

You can report anyone you are matched with. Reporting ends the conversation and sends what was said to us for review. We may suspend an account that breaks these terms. And if someone deletes their account while a report about them is still being looked at, or while they are suspended, we keep a scrambled form of their phone number so that number cannot be used to sign up again — deleting an account is not a way around a review or a decision. Our privacy policy has the detail.

Your account

Your account is yours to look after. Keep your sign-in details and verification codes to yourself. Anything done through your account is treated as done by you. If you think someone else has got into it, tell us at support@sundayqueue.com.

What you post, and what is ours

What you post stays yours. You keep ownership of your photos, profile, answers, and messages. You give us permission to store, copy, and show them only as needed to run the service: showing your card to the people you're introduced to, delivering messages to your match, keeping backups, and reviewing anything that's reported. That permission ends when the content is deleted, except for copies we need to keep for safety, moderation, or legal reasons, as described in our privacy policy.

Our material. The software, name, design, writing, and artwork of The Sunday Queue belong to us or to the people we license them from. Using the service doesn't give you any rights to them.

Meeting people in person

⚖️ We introduce strangers to each other. We do not run background checks or verify anyone's identity. Verifying a phone number only confirms that the number can be reached; it does not tell us who is behind it or whether they are safe. We cannot control how anyone behaves, whether on the service or in person, and we are not responsible for their actions.

Meet somewhere public the first time, tell someone where you are going, and leave if you are uncomfortable.

What we do not promise

We don't guarantee a result. You may not receive an introduction in every round. Someone may not say yes to you, you may not match, a match may not reply, and a match may never lead to meeting in person. Some weeks, nothing happens. That's part of how the service works, not a failure of the service.

• That the service will be available. It is pilot software and may be interrupted, changed, or discontinued.
• That a deleted conversation can be recovered. Once a conversation is deleted it is gone, and we cannot get it back for you. The one exception is a conversation someone reported, which we keep so it can be reviewed — three months after a report is dismissed, two years if it led to a suspension.

⚖️ The service is provided “as is”, without warranties of any kind. To the fullest extent the law allows, we are not liable for indirect or consequential losses arising from your use of it. Nothing here limits any liability that cannot be limited by law.

Cost

The pilot is free. If we introduce a fee later, we will tell you clearly before you are ever charged, and you will be able to decline.

Ending it

You can delete your account at any time. You can also pause it if you would rather step away without losing it — though not while you are in the middle of a match, which you should end first rather than leave someone mid-conversation, and not while you are suspended or sitting out a cooldown, because pausing is not a way around a moderation decision. If you delete your account, these terms stop applying except for the parts that by their nature continue.

We can suspend or close an account immediately when we reasonably believe it is necessary to protect people, investigate suspected abuse or fraud, enforce these terms, or comply with the law. We may not warn you beforehand. In some situations, giving advance notice could interfere with an investigation or undermine the reason for the suspension or closure.

If your account is suspended, you can ask us to review the decision within 30 days. Someone other than the person who made the original decision will review it, and you'll receive an answer within 14 days.

Deleting your account does not delete a report someone made about you, or the record of a decision we took. A reported conversation is kept for the periods described above, whether or not the account it came from still exists.

Governing law, and how to reach us

⚖️ These terms are governed by the laws of British Columbia and the laws of Canada that apply there.

Questions: support@sundayqueue.com.